EMTBravo Busy Providing Infastrcutre For Future Growth

The EMTBravo Group, over the past few months, has been working hard to deal with tremndous growth in traffic to our sites.

We are currently working hard to provide an infastructure to ensure every visitor and member to our site has an enjoyable, easy visit.

One of the way we're doing this is by recruiting an excellent team to help me with all the different aspects of running the site. So far, our team has been an excellent resource for me, and has already made tremendous improvements to the site, as well as taken a load of my shoulders, allowing me to focus on top-end administration and IT.

Although we've made tremendous progress so far with EMTBravo, such as moving onto our own servers, we're not done yet. Over the next few months, you'll be seeing some significant changes to all of our sites to tie them all in together, make them easier to use, more effiecient, and make them more informative. You'll also see some neat new features and other things sure to spark your interest.

We're always open to suggestions and would love to hear your ideas....email me at EMTBravo@EMTBravo.com, and I'll present your idea to the EMTBravo Webteam Staff for further development and/or approval. Some of our best ideas come from our members.

-Seth G.
Admin, The EMTBravo Group

EMTBravo Rolls Out New Member Support Suite

The EMTBravo Group is proud to announce the launch of our new Help Desk for ALL EMTBravo websites.

http://www.emtbravo.com/help

Our new Support Center is staffed by the EMTBravo Webteam, including newly-appointed Member Support Associates, who specialize in assisting members with using the websites.

There are many ways to obtain help at the new EMTBravo Support Center:

-Knowledgebase
We'll continuously be adding articles to our Knowledgebase section to address several commonly encountered problems for members. Members can reference this to try and find a resolution to their issue.

-Submit A Ticket
Members will submit a ticket for help, and the issue will be routed to the correct department and correct team member for assistance. This will allow quicker responses to members request's for assistance, and will also provide a more comprehensive solution to more efficiently serve the member.

-LIVE Support
That's right! When fully rolled out, we aim to have 24/7 Live Support for all EMTBravo Websites. Members can open a chat window to chat live with a EMTBravo Webteam member to assist them in resolving their problem in real time. We can also come onto your computer to try and fix any issues for you remotly.

-Troubleshooter
When this feature is rolled out, it will provide a series of questions to help members self-troubleshoot problems.

-News
All EMTBravo Site News will be posted in this section

-Downloads
Members will be able to download files (Use to be determined)

Welcome To The EMTBravo Development Blog!

Welcome to the EMTBravo Development Blog!

Stay tuned to this blog to find out what's going on behind the scenes at EMTBravo. Learn what we're doing, and what we have in store for the future!

This blog will be updated regularly, and if you are a fan of the EMTBravo websites, then you'll want to check back here frequently!